About FM Hosting UK

The People Behind
FM Hosting UK

Three decades of FileMaker expertise. Two Apple alumni. One shared belief that hosting should be personal, reliable, and genuinely expert.

Our Story

Built on three decades of doing this properly.

FM Hosting UK didn't start as a hosting company. It started with a passion for technology that goes back to the earliest days of home computing — writing games code on machines that most people had never heard of, at a time when software was something you built yourself or simply went without.

That journey led to Apple, where the FileMaker connection was born. From there came teaching, consultancy, and eventually Coates IT — the Newcastle-based firm from which FM Hosting UK grew. Every server we manage, every client we support, sits on that foundation of lived experience rather than just acquired knowledge.

We're a small, specialist team. That's a deliberate choice. It means every client gets people who actually know what they're doing — not a helpdesk script.

30+
Years working with FileMaker
2
Apple alumni on the team
360+
Concurrent users on a single deployment
24/7
UK support & server monitoring

Two members of our team worked at Apple.

Phil and Christine both developed their FileMaker expertise working directly at Apple — not reading about it, not attending a course, but building real solutions in the environment where the software was made. That insider knowledge is something you simply can't replicate, and it shapes how we approach every deployment we manage.

How We Got Here

A long road, well travelled.

🕹️
Early 1980s
Games programmer, early home computers
Phil begins writing games code for some of the earliest home computers — ZX Spectrum, BBC Micro, Commodore 64. At a time when memory was measured in kilobytes, the habit of writing tight, purposeful code became deeply ingrained.
🍎
1990s
Apple — where FileMaker became the specialism
Both Phil and Christine find themselves at Apple during the 1990s. Phil develops in-house FileMaker solutions. Christine becomes the go-to trainer across the North East for Mac apps — Photoshop, QuarkXPress, and of course FileMaker. The foundation is laid.
🎓
2000s
Lecturing at the University of Sunderland
Phil joins the University of Sunderland as a lecturer, teaching print, technology, and Photoshop. If the Apple years proved the expertise, the lecturing years proved the depth of it — you only truly understand something when you can teach it clearly.
🏢
2010s–Present
Coates IT and FM Hosting UK
Phil founds Coates IT, a Newcastle-based consultancy covering the full breadth of enterprise IT. FM Hosting UK emerges as the natural specialist arm — dedicated FileMaker hosting, development, and support, backed by the full capability of Coates IT and a team that has been doing this since before FileMaker was called FileMaker.
The Team

Small team. Deep expertise.

Three people who between them have been working with FileMaker longer than most of our competitors have been in business.

PC
Phil Coates
Founder & Lead Consultant
📍 Newcastle upon Tyne

Phil's journey into technology began at the keyboard of some of the earliest home computers, writing games code at a time when programming was the only way to get software you actually wanted. That instinct for purposeful, efficient solutions never left him.

After working at Apple developing in-house FileMaker solutions and lecturing at the University of Sunderland, Phil founded Coates IT — a Newcastle-based consultancy covering enterprise IT in all its forms. FM Hosting UK is the distillation of 30+ years of that expertise into a dedicated FileMaker practice.

30+ Years FileMaker Apple Alumni Coates IT Founder University Lecturer
CS
Christine Storey
Senior Developer & Trainer
📍 North East England

Profile coming soon.

IK
Ian Kamau
Associate FileMaker Developer
📍 Kenya

Ian holds a BSc in Computer Technology from Jomo Kenyatta University and has spent five years building custom FileMaker solutions across healthcare, finance, and the travel industry — from clinic management systems and financial dashboards to integrations with QuickBooks and M-Pesa.

He holds Claris certification as both a FileMaker Pro Specialist and Server Administrator, and has recently added certification in AI Fundamentals: Semantic Search in Claris FileMaker — a clear indicator of where his focus is heading and why he's a valuable addition to any complex project.

FM Pro Specialist Server Admin Cert. AI Certified JavaScript

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Whether you need FileMaker hosting, a bespoke development project, or just some honest advice — we're easy to talk to.

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